Privacy Policy

This policy explains how BN Rent a Car processes the personal data you enter in the booking request form on this website.

Controller

BN RENT D.O.O., Dubrave Donje 122, 75274 Dubrave Donje, Bosnia and Herzegovina.

Contact: bnrent26@gmail.com, +387 62 852 325.

Data we process

Full name, telephone number and email address.

Selected vehicle, pickup and return date and time, pickup and return location.

Delivery address when delivery is selected, and flight number when pickup is at Tuzla Airport.

Destination/countries when cross-border travel is requested, selected extras and an optional note.

Confirmation that you are at least 21 years old and that you have held a driving licence for at least 2 years.

Submission and security metadata actually processed by the website to prevent abuse.

Purposes

Processing booking requests and communicating with customers.

Preparing and performing the rental.

Preventing abuse and automated spam submissions.

Fulfilling applicable legal obligations, resolving disputes and protecting legitimate legal interests where applicable.

Basis for processing

The form data is processed because it is necessary to respond to your booking request and, where applicable, to prepare and perform the rental relationship and comply with legal obligations.

Booking request data is not automatically used for marketing.

Retention

Data is kept only as long as necessary for processing the request, the rental relationship, applicable legal and accounting obligations, and resolving disputes or legal claims.

When there is no longer a lawful need to keep it, the data is deleted or anonymized.

Technical service providers

Technical hosting and database providers are used to operate this website; they process the data solely to provide that service.

Your rights

You have the right to access and correct your data.

You have the right to erasure, restriction of processing, objection and portability where applicable.

You have the right to lodge a complaint with the competent personal data protection authority in Bosnia and Herzegovina.

Requests can be sent to bnrent26@gmail.com.

Security

We apply reasonable technical and organisational safeguards. No transmission of data over the internet can be entirely free of risk.

Contact

BN RENT D.O.O. - BN Rent a Car

Dubrave Donje 122, 75274 Dubrave Donje, Bosna i Hercegovina

bnrent26@gmail.com

+387 62 852 325

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